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Paul Davis Restoration of the Delmarva Peninsula Uses In-House Estimators to Shorten Claim Cycle Times

Paul Davis Restoration of the Delmarva Peninsula Uses In-House Estimators to Shorten Claim Cycle Times
Photo Courtesy: Paul Davis Restoration of the Delmarva Peninsula

By: Amanda Rowe

A restoration project can move only as fast as its estimate. Paul Davis Restoration of the Delmarva Peninsula says keeping its estimators in-house helps it move faster on claims.

Faster Cycle Times Through In-House Estimating

The company says its in-house estimators help it do a better job with cycle time. Keeping estimating in-house means there’s no waiting on an outside party to produce an accurate number for the homeowner or the insurance adjuster. The company serves communities across the peninsula, including Easton.

A Typical Response of Two Hours or Less

That speed starts well before the estimate itself. The company’s typical emergency response time is two hours or less, so a technician can begin assessing damage early.

Remodeling and Rebuilding Beyond Restoration

The company also has a remodeling division that installs Trex and TimberTech decks, and it handles kitchen refacing and replacement as well as additions and new home builds.

CAT Certified for Large-Scale Events

The company also holds CAT certification, a credential specific to handling catastrophic, large-scale loss events rather than routine single-property claims. That kind of certification is relevant during major regional weather events, when many claims can come in across the peninsula at once.

What Delmarva Peninsula Clients Are Saying

Recent client feedback continues to highlight responsiveness after severe weather. Anne H. described heavy snow and 70 mph winds that left two large holes in her roof, saying the remediation team was timely, professional, and great at communicating. She added that she plans to use Paul Davis for the reconstruction and highly recommends the company. Catherine B. said everyone was great to work with and very professional every step of the way, noting that Raul got approval for carpet removal while on site, Angel did an excellent demolition job quickly, and the office staff was always friendly and helpful. Ellen M. said Raul educated her family on how mold develops and how to prevent it after they found mold on their garage ceiling, and patiently answered all of their many questions.

Does the company use in-house estimators?

Yes. The company says its in-house estimators help it do a better job with cycle time on claims.

How quickly does the company typically respond to a call?

The company’s typical emergency response time is two hours or less.

What is CAT certification?

CAT certification is a credential specific to handling catastrophic, large-scale loss events, which is relevant during major regional weather events when many claims come in at once.

Does the company offer service in Spanish?

Yes. The company offers language assistance in English and Spanish.

Does the company offer price matching or discounts?

Yes. The company offers beat-or-match pricing and military discounts.

Does the company do remodeling work?

Yes. The company has a remodeling division that installs Trex and TimberTech decks, and it also handles kitchen refacing and replacement.

Is the office wheelchair accessible?

Yes. The office has a wheelchair-accessible entrance, parking lot, restroom, and seating.

Does the company offer free estimates?

Yes. The company offers free estimates on most projects, including a free in-home estimate.

Does the company work with insurance companies?

Yes. The company says it works with all the major insurance companies and does direct billing.

What areas does Paul Davis Restoration of the Delmarva Peninsula serve?

The franchise proudly serves Salisbury, Millsboro, Cambridge, Ocean City, Easton, Berlin, and communities throughout the Delmarva Peninsula across Maryland, Delaware, and Virginia’s Eastern Shore.

Stay Connected With Paul Davis Restoration of the Delmarva Peninsula

For project updates and local news, homeowners can follow Paul Davis Restoration of the Delmarva Peninsula on Facebook and LinkedIn.

This article features branded content from a third party. Opinions in this article do not reflect the opinions and beliefs of The Wall Street Times.

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