Entertainment

Transforming Automotive F&I Leadership with Adam Marburger

The Wall Street Times Staff

By: Alena Wiese

Adam Marburger, a trailblazer in the automotive finance and insurance (F&I) sector, is poised to redefine leadership with his forthcoming book, The Servant Leading F&I Manager. Set to release in early 2025, the book outlines a transformative framework for F&I managers to lead with empathy, accountability, and purpose—all while driving measurable success in one of the industry’s most crucial profit centers.

A Revolutionary Approach to F&I Leadership

Marburger’s book offers a refreshing perspective on an industry characterized by aggressive sales tactics and high-pressure environments. Rooted in the principles of servant leadership, The Servant Leading F&I Manager encourages managers to prioritize the needs of their teams and customers, creating cultures of trust and collaboration.

“Leadership is not about issuing orders—it’s about serving,” Marburger explains. “When F&I managers embrace this mindset, they don’t just improve their performance; they elevate their entire department and the dealership as a whole.”

The book provides actionable strategies for fostering team cohesion, enhancing customer experiences, and achieving financial success without sacrificing integrity.

Insights Backed by Experience

Marburger brings a wealth of real-world experience to the table. As the president and CEO of Ascent Dealer Services, he has helped dealerships nationwide revolutionize their F&I operations. His ability to merge data-driven strategies with a human-centric approach has earned him recognition as one of the industry’s leading voices.

“F&I is about more than numbers,” Marburger says. “It’s about building relationships that stand the test of time. When we focus on people first, the results follow.”

Launching at NADA 2025

The Servant Leading F&I Manager will officially debut at the National Automobile Dealers Association (NADA) Show in New Orleans, where Marburger will deliver a session of the same name. This marks his third consecutive year speaking at the prestigious event, further solidifying his role as a thought leader in automotive F&I.

“I’m excited to bring these ideas to NADA 2025,” Marburger shares. “This book is more than a guide—it’s a call to action for leaders to rethink how they approach their roles and responsibilities.”

Expanding His Reach

Marburger’s influence extends far beyond the automotive world. His first book, You Are the Problem: A Guide to Getting Out of Your Own Way, became a best-seller in 2023, inspiring readers to overcome self-sabotage and take ownership of their success.

He is also a sought-after speaker, having appeared at events like the Principles of Finance University and the Premier Auto Summit in San Juan, Puerto Rico, where he shared his innovative strategies for building customer-first F&I systems.

As the host of Training Camp on CBT News, Marburger delivers actionable advice to industry professionals nationwide. His insights have also been featured on national television programs such as Daytime and Bloom and podcasts like Lifeology with James Miller, which boasts over 3.5 million listeners.

A Blueprint for Leadership Across Industries

While The Servant Leading F&I Manager is tailored for the automotive sector, Marburger’s principles have broad applications. From corporate executives to small business owners, leaders in every industry can benefit from his emphasis on empathy, accountability, and continuous improvement.

“True leadership transcends industries,” Marburger notes. “The strategies in this book are about building trust, fostering growth, and delivering value—universally effective principles.”

A Vision for Lasting Impact

For Marburger, this book is part of a broader mission to leave a lasting legacy. “Success isn’t just about hitting financial goals—it’s about the impact we make on the people we lead and the customers we serve,” he says.

With The Servant Leading F&I Manager, Marburger aims to inspire a new generation of leaders to rethink their approach to management, prioritizing service and integrity without compromising results.